Backup cam not charging! Please help!

I’m having problems charging the backup up cam… It won’t charge just a white light but a red charging light. After 3 days it just turns off. I have tried 3 different charging cables as suggested by support no luck. I need a replacement right away! Please advise how to get replacement. It is well within the warranty period!

Hi @4noelsj
I will fwd your case to them.
If you have other issues, feel free to contact again.

Best Regards,
Julieta

hello there, i have the same issue with my backup camera, would you please advise on how to fix it or how to open a case to get support,

Thanks