Can't pair the backup camera

I just brought the backup camera from Amazon
And it said the camera had been registered under another user
How do I reset the camera



Hello @hklchu
Could you send me an email regarding your order detail?
We have to verify your purchase first.
I can be reached at

You have to disable mobile data to link it.

Hello Anthony,
May I know your mobile operator? T-mobile? AT&T? Verizon?

Hi there I have the same issue I am unable to pair because it says it’s connected to someone else’s account. Please help me pair the backup camera. The message I’m getting is:
This Zuscam is currently used by…

You’ll have to contact Nonda customer support for this.

Did they solve your problem I have the same issue. Can you tell me what you had to do?