Charger is very hot and not charging

I have received my car charger today (I am in Turkey) when i plug the charger to my car socket. It lights up and connects with the app. But it is not charged with the orginal iphone cable or zus cable. Also charger getting too hot within 1 or 2 minutes. I could not touch it (too hot) if i remove the charger cable also it gets too hot. :frowning: i like the product but it is not working :confused:

We are very sorry for the inconvenience.
Our customer service will contact you as soon as possible.

Mine was fine for a couple months, now I have the same problem. Barely will maintain my battery with phone not in use. If I do anything with it the battery keeps going down

Hi @Daniel_Daniel do you still remember approximately when did you make the purchase of the charger?