Thank you for clearing up the issue, just curious to know how many vehicles have you created in your ZUS APP? Will there be any chance that you are not looking at the correct car that your STSM has added to? Could you share a screenshot of all the Vehicles main page while you have the receiver on?
For example, in my ZUS account, there are two vehicles “My Vehicle 03” and “My Vehicle 02”, I’m currently sitting in Vehicle 02, I’ve added STSM to this vehicle, I can see all the 4 green LED solid on.
Taking screenshots for both vehicles on ZUS app.
My Vehicle 03
My Vehicle 02
So as you can see, I’m physically in My Vehicle 02 and when looking at “My Vehicle 02” in ZUS app, everything is correct, however, looking at “My Vehicle 03” in ZUS app, all I get is an “all grey out” page.