I updated the app and it logged me out. I created a new account but it won’t let me connect to the charger. I don’t know what I used for login email. This feature of requiring an account is asinine. How do I reset the charger to original settings. When I bought the charger I didn’t need a f$&@ing login to use it.
This is Julieta in charge of the user community I will talk with the APP team to see what we can do for you and get back to you real soon. Sorry for the inconvenience.
Hello, it’s me again.
Is that possible you provide the new account you’ve created so I can ask the tech guys to reset the settings for you.
Sorry for the trouble.
Our technician has reset your account and you shall be able to link your ZUS with "firstname.lastname@example.org" now.
Sorry for the inconvenience.
Have a nice day!