Been a happy customer of 2 ZUS chargers for 1.5 months. All of the sudden both units stop working. I then reached out to the customer support thru the website and unfortunately have not gotten any feedback for a week.
My question to ZUS owner is that how long does it usually take for customer support to get back to you on your request. A week without any reply is somewhat unacceptable for me. WIthout that said, I just wanted to make sure I appropriately set my expectation.