We are sorry that it’s off days for the agent that replied you. We also notice you have rate us one star at Google play.
We have replied your ticket. Please kindly have a check. We would follow up until it’s solved. No worries.
OK , let we start from beginning
Zus app is not show my car at all and keep talling Me that try again. Scan nothing happen .even I can’t recognize anymore Watch email I was use .
Do you have other ZUS app account which paired with this ZUS before? Is the light on ZUS keeps on or blinking?
If it’s blinking, you may try restart your phone (or switch flight mode twice) and try again. If it still the same, we would arrange replacement for you. Please provide us your order id and website you purchase the item. We would arrange replacement if you purchase from us directly. If it’s purchase from reseller, you may ask reseller for replacement.
Looking forward to your reply soon.