Vehicle Model Not Supported!

I was told that the Vehicle Health Monitor Lite does support my vehicle but when I received the device and plugged into my car, it was not able to detect my vehicle or read the data from the ECU which is very disappointing.

I have provided my vehicle details below so please assist :slight_smile:

Make : Nissan
Model : Teana (J31)
Engine Capacity : 2000 litres
Year of Production : 2008